Questions about Supprova or want to discuss how we can help streamline customer service?
Send us a message and we’ll get back to you in a jiffy!
Interested in our customer service solution? Give us a call to learn more!
At Supprova, we don’t like wasting time. On average, it just takes 2-3 weeks to get your agents up and running. This includes the recruitment, onboarding and the Live Training process!
We don’t do any long-term contracts here at Supprova! Everything we do is completely month-to-month, so you have the flexibility to scale your hours up or down based on your brands needs.
Of course! Our agents go through 20 hours of intensive training on Shopify, E-Commerce Best Practices, Customer Support Best Practices as well as Helpdesk Training.
We also establish training based on previously closed tickets to assure that your agent is able to answer even the most detailed brand specific questions.
I can’t even put into words what a great experience we’ve had with Supprova.
We want everyone on our team to be from Supprova!
